Frequently asked questions
This exfoliating body balm is designed to help smooth rough texture, reduce the look of bumps and ingrown hairs, and prep skin before shaving for a softer, smoother-looking finish.
It is ideal for rough, bumpy, dull, or post-shave skin, including areas prone to ingrown hairs or strawberry legs.
No. The balm texture is designed to feel more cushioning and comforting than a typical scrub. Use gentle pressure when massaging onto the skin.
Use 2–3 times a week, or as needed, depending on your skin and routine.
Yes. It is designed to be used before shaving to help prep the skin and support a smoother-looking finish.
Use with care on more delicate areas and avoid applying to broken, irritated, or freshly shaved skin.
Yes, but be careful, as oils and exfoliants can make shower surfaces slippery. Rinse the area well after use.
Massage onto damp skin using gentle circular motions, then rinse well before shaving or continuing with your routine.
Store in a cool, dry place away from direct heat or sunlight. Because it contains natural butters and oils, it may soften or melt in warmer temperatures. If needed, place it in the fridge until it firms up again.
For most people, 2–3 times a week is enough. Over-exfoliating can leave skin feeling sensitive.
Orders are processed within 1–2 working days. Shipping usually takes 1–3 working days after dispatch.
Due to hygiene reasons, we do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.